Help Center

SMS / Mobile Messaging Privacy Policy

Effective Date: 10/20/2026

1. Overview & Contact Information

This Privacy Policy describes how koshervitamins.com collects, uses, and protects your personal information in connection with our mobile text messaging program.

• SMS / Text Line: 929-383-7705 (Text messaging only; does not accept voice calls)

• Voice Phone Assistance: 1-800-645-1899 or (718) 686-6112

• Customer Support Email: CustomerService@KosherVitamins.com 

2. Mobile Information Sharing & Strict Non-Disclosure

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties under any circumstances.

These restrictions apply to all information-sharing provisions in this policy, including those concerning third-party marketing services, business partners, and business transfers.

3. Information Collection & Use

We collect your mobile phone number only when provided voluntarily by you (such as through web forms, checkout pages, or customer service interactions) for customer support, service updates, transactional alerts, and marketing communications (where explicit opt-in consent has been provided). We do not sell, rent, trade, or share your mobile number or opt-in data with external third parties for their independent marketing or commercial use.

4. User Choice & Opt-Out Instructions

You can cancel the SMS service at any time. To stop receiving text messages:

• Reply "STOP" directly to any text message you receive from us, OR

• Send a text message with the word "STOP" to 929-383-7705.

After sending "STOP", we will send you a single SMS message to confirm that you have been unsubscribed. After this confirmation, you will no longer receive SMS messages from us. If you wish to join again, reply "START" or sign up through our opt-in form as you did originally.

5. Help & Customer Support

If you need assistance with our text messaging program:

• Reply "HELP" directly to any text message you receive from us,

• Text "HELP" to 929-383-7705, or

• Contact us directly at 1-800-645-1899, (718) 686-6112, or via email at CustomerService@KosherVitamins.com 

6. Message & Data Rates & Frequency

• Message and data rates may apply for any messages sent to you from us and to us from you. If you have questions about your text or data plan, please contact your wireless provider.

• Message frequency varies based on your account activity, service requests, and communication preferences.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted to this page with an updated effective date.