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United Kingdom — Import Duties, VAT, and Customs Policy

Shipments to the United Kingdom (England, Scotland, Wales, and Northern Ireland) are subject to review by His Majesty’s Revenue & Customs (HMRC) and the UK Border Force. Customs authorities may assess Import VAT, Customs Duty, excise charges (where applicable), clearance fees, and inspection costs on imported goods. These charges are the responsibility of the recipient and must be paid prior to or at delivery.

Import VAT and Duty Thresholds

HMRC determines the assessment of VAT and duty based on shipment value, product classification, and country of origin.

• Orders with a declared value of £135 or below are generally not subject to Customs Duty, however Import VAT may still apply.

• Orders with a declared value above £135 may be subject to:

  • Customs Duty (rate depends on tariff classification and origin)

  • Import VAT (normally charged at the UK standard VAT rate)

• VAT and duty may be calculated on the customs value, which may include:

  • product value

  • shipping and insurance

  • applicable duties

HMRC and the delivery carrier determine all assessments at the point of import.

Tariff Classification and Product Compliance

Customs Duty percentages vary based on:

• HS (tariff) classification

• ingredients and intended product use

• country of origin

• eligibility under trade agreements

HMRC may reclassify products or request documentation where necessary.

Food supplements, vitamins, and nutrition products must comply with UK food safety, composition, and labelling regulations. Goods that do not meet import or regulatory requirements may be delayed, refused entry, or destroyed by authorities.

We do not control customs clearance outcomes or admissibility decisions.

Customs Clearance & Carrier Fees

Delivery carriers and postal operators may charge:

• customs clearance or brokerage fees

• administration/processing charges

• VAT pre-payment or disbursement fees

These charges are separate from our shipping fees and are payable by the recipient.

Shipments may be delayed if held for inspection or compliance review.

Quantity & Personal-Use Considerations

Orders containing unusually large quantities of the same product or items that appear intended for resale may be treated as commercial imports and may be subject to additional requirements or refusal.

Repeated shipments over short intervals may also be reviewed by HMRC.

Responsibility for Import Charges & Returns

By placing an order for delivery to the United Kingdom, the customer acknowledges that:

• all VAT, customs duties, clearance fees, and carrier charges are the responsibility of the recipient

• unpaid charges may result in the shipment being returned, abandoned, or destroyed

• refunds on refused or undeliverable shipments will follow our international return policy

• shipping costs, customs charges, and fees may be non-refundable

We cannot reimburse VAT, duty, inspection fees, or carrier processing charges.