International Shipping Terms and Conditions
Koshervitamins.com ships to some countries around the world. See below a complete list of countries we currently ship to. For shipments to all other countries, please call 1-718-686-6112 or email to firstname.lastname@example.org.
Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.
Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.
International Shipping Fees, Import Duties and Taxes:
All International shipments will be charged postage costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements and products from the U.S.
International Returns or Packages Refused:
If the package(s) is returned to us because of an address error made by the customer or the customer refuses the package or the items ordered are not allowed into the country by customs, and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges.and you will also be responsible for the shipping cost billed to us for the return of the package. If the USPS return to shipper cost is greater than the cost of the goods ordered, we will instruct USPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges and the return shipping charges.
Your Country's Custom and Import Policies:
Please note: Do not order items that are illegal to import into your country. Customs regulations vary greatly by country . It is your responsibility to check with your Customs office to see if your country permits the shipment of our products. You will be responsible to pay customs, duties or taxes placed by your country.
Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Any fees charged to Koshervitamins.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations, a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.
Prepayment is required. Payment can only be done by credit card.
You pay shipping charges based on the weight, value of the package and the destination. The $5.95 standard shipping charge or the free shipping for orders over $100.00, do not apply to international orders.
Countries we ship to
At this time, we ship to the following countries.
British Virgin Islands
US Virgin Islands
Vatican City State
If you have further questions, please feel free to call us Monday - Thursday from 9:00 am - 6:00 pm EST
and on Fridays 9:00 AM - 1:30 PM EST at: 1-718-686-6112