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International Shipping

International Shipping Terms and Conditions
Koshervitamins.com ships to some countries around the world. See below a complete list of countries we currently ship to. For shipments to all other countries, please call 1-718-686-6112 or email to
[email protected].
Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:
All International shipments will be charged postage costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements and products from the U.S.

 

International Shipping Methods:

 

USPS First Class Mail:
First Class Mail International is an affordable way to send small packages weighing 3.5 Pounds or less to international destinations. Using First Class Mail International, deliveries generally take between 7–21 days to arrive, although the USPS does not guarantee delivery dates or times. Mail may travel to its destination by ground, air or a combination of both.

 

USPS Priority Mail International Priority Mail International is faster than First Class Package International Service, with shipments generally arriving at their destinations within 6–10 days.

 

USPS Priority Mail Express International service arrive at the destination address in 3–5 business days.


Please note:
Delivery time frames are estimates only and do not take into account weekends, holidays, or processing and packing (please allow 24-48 hours for packing). Please allow your order time to pass through customs procedures; an international order will not be considered ‘lost’ until 60 days from the date of shipment. We are unable to process claims until the 60 day period has passed. Please note: Before you make a purchase, please be aware of the personal purchase limit set by your country. If your order exceeds this limit, you will need to arrange for a broker to clear your package through customs. 


International Returns or Packages Refused:
If the package(s) is returned to us because of an address error made by the customer or the customer refuses the package or the items ordered are not allowed into the country by customs, and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges.and you will also be responsible for the shipping cost billed to us for the return of the package. If the USPS return to shipper cost is greater than the cost of the goods ordered, we will instruct USPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges and the return shipping charges.


Your Country's Custom and Import Policies:
Please note: Do not order items that are illegal to import into your country. Customs regulations vary greatly by country . It is your responsibility to check with your Customs office to see if your country permits the shipment of our products. You will be responsible to pay customs, duties or taxes placed by your country.

Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Any fees charged to Koshervitamins.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations,
a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.

Prepayment is required. Payment can only be done by credit card.

You pay shipping charges based on the weight, value of the package and the destination. The $5.95 standard shipping charge or the free shipping for orders over $100.00, do not apply to international orders.

Countries we ship to

At this time, we ship to the following countries.

Argentina

Australia - 
Order Limits: In an effort to prevent your shipment from being seized or held by Customs, your order should not contain more than a 90-day supply of each item. Learn more about personal import regulations.
Ingredient Restrictions: The following substances are not allowed to be imported into Australia: MSM, DHEA, Bee pollen, Hoodia, Kava, Camu Camu powder, Cordyceps powder, HGH or 7-Keto, products with hormones such as Pregnenolone, egg yolks, dairy, banana, products containing certain enzymes, supplements containing hemp Oil.
Dried beans, lentils, pet products and rice require an import permit that the order recipient will be responsible for obtaining, which may result in additional costs. Any product in powdered form may cause customs to quarantine an order or assess extra fees.
Australian Goods and Services Tax (GST): As of July 1, 2018, a 10% Australian Goods and Services Tax (GST) will be applied to low value imported goods, including the transportation of goods. Visit the Australian Taxation Office website for further inquiries regarding GST collection.

Austria -Ingredient Restrictions:
The following substances are not allowed to be imported into Austria: Fish oil, GABA (Gamma Aminobutyric Acid), Melatonin (N-acetyl-5-methoxy tryptamine), meat and milk products, quantities of powdered infant milk or infant food exceeding 2kg - KosherVitamins.com cannot be held responsible for any laws or regulations that result in Customs applying additional costs to your order, including taxes, duties or other customs fees, or any related product seizure or delivery delays. Any order containing restricted items that is seized, damaged or destroyed by customs due to import regulations may not be eligible for refund under our Customs Seizure policy. Vitacost.com also reserves the right to limit quantity or restrict items to any country for any reason without notice.

Value Added Tax (VAT)
As of July 1, 2021, Value Added Tax (VAT) will be applied to low value imported goods. Visit the Taxation and Customs Union website for further inquiries regarding the European Union mandated VAT.


Belgium
Bermuda
Brazil
British Virgin Islands

Canada - 
Order Limits: In an effort to prevent your shipment from being seized or held by Customs, your order should not contain more than a 90-day supply of each item. Learn more about personal import regulations. 
Ingredient Restrictions:
The following substances are not allowed to be imported into Canada: Vitamin K, Vitamin D products exceeding 2500 IU, DHEA, growth hormones.

China
Colombia
Costa Rica
Cyprus
Denmark
Dominican Republic
England
Finland
France
France Guiana
France Ploynesia
Germany
Great Britain
Greece
Haiti
Hong Kong
Ireland

Israel - 
Duties & Taxes:Import taxes, duties, and fees will be imposed on orders with a total value exceeding $75.00 USD and/or if multiple orders for the same recipient with a combined value exceeding $75.00 USD arrive in Israel within 72 hours. Orders may be detained by Israel Customs if personal import limits are exceeded.


Italy
Japan
Kuwait
Mexico
Netherlands
Netherlands Antilles
New Zealand
Norway
Panama
Peru
Singapore
Spain
Sweden
Switzerland
United Kingdom
US Virgin Islands
Vatican City State

items sold at KosherVitamins.com are intended for personal use. Please confirm with your local customs office that the items you intend to order are allowed for import and whether any additional licenses or permits are required. While we do our best to prevent products from shipping to countries where specific products or ingredients are prohibited, regulations change constantly, and we cannot guarantee that our restriction information is always up to date. For specific information on item restrictions, import regulations, and taxes, duties or other customs fees, please visit your country's customs website.


If you have further questions, please feel free to call us Monday - Thursday from 9:00 am - 5:00
pm EST
and on Fridays 9:00 AM - 1:30 PM EST at: 1-718-686-6112






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Please note that KosherVitamins.com does not process orders from Friday evening to Saturday evening.

The products and the claims made about specific products on or through this site have not been evaluated by KosherVitamins.com or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.

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