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Shipping & Delivery

Our mission is to deliver your products securely and on your timetable. 
Once your order has been shipped, KosherVitamins.com will send you a shipping confirmation e-mail letting you know your order is on its way. KosherVitamins.com will provide you with a tracking number and a link to the carrier's web site so you can track your shipment. We're always happy to help you track the status of an order. Just e-mail us at
tracking@koshervitamins.com

We, at KosherVitamins.com pledge to our valued Customers that we will not charge a credit card for any items backordered until it has been shipped. 

Free Standard shipping

Free shipping applies to most orders over $75 which include Vitamins, minerals and herbs within the continental United States (except AK, PR and HI). If food items are on the same order the "Free shipping Policy will not apply" and will be charged according to the weight of the package. All other orders shipping & handling will be charged.

NOTE: Orders ship the same day if placed before 12 PM EST (Monday - Friday) and if all items in the order are in stock.

Additional charges will be applied if the delivery address is incorrect, or if the package needs to be forwarded to a different location.  

Customers within the continental US have the option to upgrade the shipping to UPS 3 Day Select, UPS Second Day Air or UPS Next Day Air.

Standard Shipping

  • 2-7 business days depending on your zip code
  • Shipping & handling range from $3.95 to $5.95 per order within the Continental U.S. only
  • Alaska, Hawaii and Puerto Rico excluded

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS.

Ground

  • Continental U.S. only ,Alaska, Hawaii and Puerto Rico excluded
  •  1-6 business days
  • Monday - Friday delivery

3 Day Select

  • 3 business days
    Example: If order is placed on Monday before 12 PM (EST), delivery would be on Thursday
  • Available in select areas
  • Monday - Friday delivery

2nd Day Air

  • 2 business days
    Example: If order is placed on Monday before 12 PM (EST), delivery would be on Wednesday
  • Monday - Friday delivery

Next Day

  • 1 business day
    Example: If order is placed on Monday before 12 PM (EST), delivery would be on Tuesday before day end in major metropolitan areas
  • Monday - Friday delivery

Next-Day and Second Day Orders
All UPS Next Day and Second Day orders will be delivered on the next or second business day. Any order placed on the weekends will be shipped on the next business day. Business days are Monday through Friday.

Note: Orders being shipped to FPO, APO and P.O. Boxes are delivered via USPS.

International Shipping Terms and Conditions
Koshervitamins.com ships to some countries around the world. See below a complete list of countries we currently ship to. For shipments to all other countries, please call 1-718-686-6112 or email to
international@koshervitamins.com.
Please read the following terms and conditions carefully to avoid additional charges or delayed delivery of your order.

Product Pricing and Exchange Rates:
All prices listed are in U.S. dollars. When you pay by credit card, the credit card company will calculate the exchange rate and include it in your monthly statement.

International Addresses:
NOTE: You must provide a street address for shipping. We cannot ship to P.O. Boxes internationally.

International Shipping Fees, Import Duties and Taxes:
All International shipments will be charged postage costs calculated by weight and destination. Our prices do not include customs fees, taxes and tariffs. Customers outside of the United States may be subject to customs fees and/or import duties and taxes, which are levied once a shipment reaches your country. You, the customer, are solely responsible for any additional customs clearance fees; we have no control over these charges and cannot predict what they may be. It is your responsibility to make sure that you are allowed to import nutritional supplements and products from the U.S.

International Returns or Packages Refused:
If the package(s) is returned to us because of an address error made by the customer or the customer refuses the package or the items ordered are not allowed into the country by customs, and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges.and you will also be responsible for the shipping cost billed to us for the return of the package. If the USPS return to shipper cost is greater than the cost of the goods ordered, we will instruct USPS to abandon the order, there will be no credit to the customer for the order. If the package is stopped by customs because items ordered are not allowed in the country and the package is abandoned, there will be no credit to the customer for the order. If we do receive the package back after being seized and the products are in perfect condition, we will credit you the product cost, but you are still responsible for the shipping charges and the return shipping charges.


Your Country's Custom and Import Policies:
Please note: Do not order items that are illegal to import into your country. Customs regulations vary greatly by country . It is your responsibility to check with your Customs office to see if your country permits the shipment of our products. You will be responsible to pay customs, duties or taxes placed by your country.

Additionally, when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.

Any fees charged to Koshervitamins.com due to non-compliance with your country's laws and regulations will be charged to you, the importer. If an item or items are returned to us due to non-compliance issues with your country's laws and regulations,
a refund will be issued for the merchandise only, minus 20 percent of the value of your order as the re-stocking fee, and any other charges incurred such as quarantine fees, shipping fees or warehousing fees assessed by the customs in your country.

Prepayment is required. Payment can only be done by credit card.

You pay shipping charges based on the weight, value of the package and the destination. The $5.95 standard shipping charge or the free shipping for orders over $75.00, do not apply to international orders. 

Countries we ship to

At this time, we ship to the following countries.

Argentina
Australia
Austria
Belgium
Bermuda
Brazil
British Virgin Islands
Canada
China
Colombia
Costa Rica
Cyprus
Denmark
Dominican Republic
England
Finland
France
France Guiana
France Ploynesia
Germany
Great Britain
Greece
Haiti
Hong Kong
Ireland
Israel
Italy
Japan
Kuwait
Mexico
Netherlands
Netherlands Antilles
New Zealand
Norway
Panama
Peru
Singapore
Spain
Sweden
Switzerland
United Kingdom
US Virgin Islands
Vatican City State

Speed of Delivery

Kosher Vitamin Express has one of the fastest turnaround times on the Internet and makes every effort to get your order shipped within 24 hours. Most orders placed by 12 pm EST will be shipped the same day, at the latest the next business day. However, the delivery time depends on the shipping alternative chosen.

If you have further questions, please feel free to call us Monday - Thursday from 9:00 am - 6:00
pm EST 
and on Fridays 9:00 AM - 1:30 PM EST at: 1-800-645-1899 Toll Free (International Orders call 718-686-6112)



 
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Please note that KosherVitamins.com does not process orders from Friday evening to Saturday evening.

The products and the claims made about specific products on or through this site have not been evaluated by KosherVitamins.com or the United States Food and Drug Administration and are not approved to diagnose, treat, cure or prevent disease. The information provided on this site is for informational purposes only and is not intended as a substitute for advice from your physician or other health care professional or any information contained on or in any product label or packaging. You should not use the information on this site for diagnosis or treatment of any health problem or for prescription of any medication or other treatment. You should consult with a healthcare professional before starting any diet, exercise or supplementation program, before taking any medication, or if you have or suspect you might have a health problem.
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